01 | About Us

• Thank you for visiting and shopping on website www.herday.vn.
• We are aware of the importance of the personal data you have entrusted to us and believe it is our responsibility to properly manage, protect and process your personal data.
• With the desire to bring convenience when shopping online, Herday is committed to absolute confidentiality of customers’ private information. Please read the privacy policy below to better understand the commitments we make.
• This Privacy Policy was created to provide general information about how we will collect, use, disclose or process the personal data you have provided to us, whether in the present or in the future; and how we will assist you before making any decisions regarding the provision of your personal data to Herday.

02 | Personal Info Collection

When customers register for an account or make purchases on the herday.vn website, the collected information will be used for the following purposes:

• Delivery you have purchased at www.herday.vn
• Delivery notification and customer support.
• Provide product related information.
• Process orders and provide services and information through our website at your request. Note: The information you provide needs to be accurate, as it relates to the shipping of the goods, payment or reimbursement.

• We may transfer your information to agents and subcontractors, or to 3rd parties within the framework of this privacy policy.
• For example, we may share your name, phone number and address with our courier service so that your order can be delivered to you.
• When necessary, we may use this information to contact you directly in the form of: open letters, thank you letters, promotional information, technical and security information. .
• You may receive periodic emails with information about new products, services, information about upcoming events or recruitment information if you subscribe to email notifications.
• In addition, we will use the information you provide to assist with customer account management.

04 | Privacy statement

• The storage and use of your personal information will be done in a systematic, accurate and up-to-date manner to ensure maximum benefits of customers when exploiting and using Herday’s services and products. .
• Herday commits not to disclose your personal information to any other individuals or organizations unless it is agreed by you or as required by law.
• All transaction information will be kept confidential, but in case of request by law enforcement, we will be forced to provide this information to law enforcement agencies.
• The terms, conditions and content of this website are governed by the laws of Vietnam and reviewed by the competent Vietnamese courts.